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News

NEK Broadband Receives a USDA Community Connect Grant for Groton as it Launches its USDA ReConnect Grant across 25 towns

October 31, 2024

Island Pond, VT – NEK Community Broadband dba NEKCV, a communications union district in northeast and central Vermont held an event on October 30th to celebrate four major grant awards: two from the United States Department of Agriculture Rural Development (USDA-RD) and two from the Vermont Communications Broadband Board.  

Sarah Waring, USDA State Director for Rural Development (RD) in Vermont and New Hampshire, announced that NEK Broadband, in a highly competitive national competition, was awarded $2,847,276 through the USDA Community Connect Grant program to bring fiber-optic high speed internet, to every unserved address in Groton, Vermont.  The town of Groton qualified for the grant because no residential address had 10 Mbps service, soon they will have access to service that includes symmetrical upload and download speeds of 100 Mbps to 2 Gigabit per second.  NEK Broadband won this grant for Groton based on an outpouring of support including more than 30 letters of support from businesses, municipal organizations, agencies, and other partners and supporters from across the region and state. Also, over 40 residents have expressed interest in potentially volunteering for at least one hour a week to help staff & support the Community Center/HUB that will be established under the grant. 

The announcement was made at a celebration event held at the NEK Broadband warehouse in Island Pond, VT, to mark the first customer to receive service as a result of a $17,463,911 USDA ReConnect grant awarded to bring service to every town in Essex County and towns in eastern Orleans and eastern Caledonia county.  Christa Shute, Executive Director of NEK Broadband, stated that the design and field collection across the 25 towns is well under way and the construction of the 351 mile project is scheduled to start in the first quarter of 2025 and last through 2026.  

Shute remarked, “The USDA-RD has been and remains a critical source of funding to help fulfill our mission of bringing service to the many thousands of unserved in our 71 town district. The areas served by these two grants represent a large portion of the district that has less than six people per mile.“  NEK Broadband’s first customer under this ReConnect grant stated: “Now that NEK Broadband has been installed, we can not only work from home without any concerns about connectivity and speed, but we can turn our home into a smart home for the energy savings and security we want, connect with friends and family, and do so many more things that were previously unavailable to us before this upgrade.” 

“We are thrilled to partner with NEK Broadband to make high-speed internet a reality for communities that have waited too long for adequate service,” said Waring. “This investment in rural broadband is critical to ensuring that all Vermonters have the tools to succeed, especially in today’s digital economy.”

Senator Peter Welch joined Sarah Waring and Christa Shute, NEK Broadband’s executive director, at the announcement ceremony. The senator is Chair of the Rural Development and Energy Subcommittee. “The last few years have shown all of us how important high-speed broadband is. From online school and remote work to telemedicine, a good connection is essential,” said Senator Welch. 

“Receipt of the Community Connect Grant is collective testament to our residents, town officials, and regional & state organizations coming together to collaboratively address the fundamental need of getting broadband to the region,” added Michael Gaiss, Groton’s primary representative on the Governing Board of NEK Broadband. “This critical investment will significantly impact the livelihoods, health, and public safety of our rural community for years to come.”

According to a Groton community survey about the potential benefits of having high-speed internet, completed in 2023, having the ability to work from home more frequently and effectively was a need indicated by many residents. Survey respondents embraced new opportunities that would be available for students: utilizing online learning platforms for advanced placement, broader curriculum choices, and earning college credits. Access to telehealth resources was important to many others. 

Rob Fish, Deputy Director of the VCBB announced at the event two recent grant awards to NEK Broadband approved by the board on September 30th.  The first is an additional $4 million construction grant and the second is a $21 million grant to be used as a match for, and contingent upon, a Broadband Equity Access and Deployment (BEAD) grant.  The pre-application for BEAD grants opens late this year with the final application deadline in the spring of 2025.  While it will still be a number of years before the entire project is complete, this latest grant funding will, according to Shute, serve the areas most in need and is critical to the overall success of the project. 

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About NEK Community Broadband dba NEKCV

NEK Community Broadband dba NEKCV is a community-driven organization working to ensure every resident across 71 towns in northeast and central Vermont with utility service has access to high-speed internet with speeds up to 2 gigabits per second. Affordable internet is central to creating greater economic prosperity and educational opportunities. The communications union district is committed to investing profits into the network, increasing affordability and supporting digital access and literacy. 

Filed Under: Press Releases

CVFiber Announces 500th Customer Connected

September 30, 2024

For immediate release, September 27, 2024

CVFiber reached a milestone yesterday as their 500th customer was connected to fiber-optic high-speed internet in the town of Worcester. Since the ribbon cutting ceremony celebrating their first customer, CVFiber has achieved a huge accomplishment of bringing service to 500 homes and businesses in one year. The focus of their mission is on locations that currently only have access to slow internet or no access at all. 

The 500th customers, Karen and Brian Wiseman, owners of Peaceful Harvest Mushrooms, LLC, expressed their appreciation, “As a small business, we have been struggling for years with unbelievably slow internet that we paid a whole lot of money to an enormous corporation every month. What we really need is high-speed, high-quality internet at an affordable price. The fact that CVFiber is a local enterprise and keeps more of our dollars in Vermont makes it even better. A big thank you.”  

CVFiber connects with communities in ways other internet businesses aren’t known for. On June 20th, a reception was held in Worcester to provide a forum for residents’ questions about fiber optic technology, the installation process and whatever else was on their minds. “Getting to know our customers personally this way helps us understand their needs better,” says Christa Shute, executive director.

Allen Gilbert, who is the board representative for Worcester, has found that with more people connected to high-speed internet in town, even local meetings have benefited. He reports, “For young families with children in our school, parents find it easier to be involved because meetings can be offered online and they don’t have to leave the house.” 

Currently site surveys and installations are continuing apace in parts of Calais, East Montpelier, Middlesex, Worcester, and Woodbury. To find out if any specific location has access, go to cvfiber.net. 

About CVFiber: As a community-owned and operated Internet service provider, CVFiber is serving its 20 Central Vermont communities with a unified goal to provide fast, reliable, and world-class internet to every Vermonter within its member towns.  In partnership with Waitsfield & Champlain Valley Telecom, which operates the network and interacts with its customers, CVFiber is equipped to meet the growing needs of Vermonters as it expands into new district zones. CVFiber covers the twenty towns of Barre City, Barre Town, Berlin, Cabot, Calais, Duxbury, East Montpelier, Middlesex, Marshfield, Montpelier, Moretown, Northfield, Orange, Plainfield, Roxbury, Washington, Waterbury, Williamstown, Woodbury, and Worcester. CVFiber is part of NEKCV a communications union district covering the CVFiber towns and the 51 towns of NEK Broadband.  Learn more at CVFiber’s website.  

Filed Under: News, Press Releases

Customer Maintenance Notification

September 6, 2024

We’ll be performing some brief maintenance on our systems throughout next week between the hours of 2:00 AM – 6:00 AM EDT. This maintenance is expected to last approximately 10 minutes while the system reboots.

During this time, you may experience a short interruption in service if you are a NEK Broadband customer. We apologize for any inconvenience this may cause. Our team will be working diligently to minimize downtime.

After the maintenance has been completed customers may need to power cycle local equipment to get back online. Unplug the power cord to your equipment including any routers you may use. Allow it to power down for a full 30 seconds before plugging it back in. The unit will then reboot and should be ready to use again within 2-3 minutes. 

We appreciate your understanding.

Sincerely,

The NEK Broadband Team

Filed Under: News

Peacham Cafe Celebrates Becoming NEK Broadband’s 500th Customer

August 30, 2024

DANVILLE – A dream has come true for the little Cafe in the center of the village of Peacham. The new WiFi provided through NEK Broadband provides access to high-speed internet for customers and for those who don’t yet have it available at their home. 

According to Cafe board member, Betsy McKay, “This Cafe exists because of community support to renovate the space. In addition, Friends of the Cafe supports it annually to keep the rent low, as well as pay monthly bills such as electricity, phone and internet. We are pleased to collaborate with NEK Broadband to provide reliable internet in our community space.”

The parallels between the community focus of the Peacham Cafe and NEK Broadband are strong. Every town in the Kingdom has a community representative on the Board of Governors. Ideas are discussed and decisions made, not just by staff, but by board members, as well.  

For NEK Broadband, reaching this milestone of 500 customers in August, after the 400th customer came online in July, represents more than just numbers. It is a sign that the idea of Communication Union Districts in Vermont works. We’ve moved far beyond the initial planning stages begun a few short years ago. The organization is successfully partnering with the Vermont companies hanging the fiber-optic lines on utility poles and installing the routers in homes. We’ve also set up the business systems to make sign-up and billing easy to understand.

Expansion will continue through the fall and winter months, as usual. The next few years will see many, many more people throughout the Kingdom connected to the educational, business, information, and fun resources they need. Additional funding sources for the expansion of the network are available and actively being applied for. The warehouse lot is packed with reels of fiber-optic line ready to be hung on utility poles. There are hundreds and hundreds of miles left to build and all the pieces are in place to succeed.

The place to find out whether service is already available at your location is get.nekbroadband.org. 

Filed Under: Press Releases

Customer Restoration Update (PM edition)

August 26, 2024

We want to provide an update after this morning’s fiber outage. With conduit repaired and new fiber placed, connectivity is expected to be restored this evening to customers connected to our Lyndon and Sutton cabinets.

Throughout the day, we also learned that customers connected to the Waterford cabinet would be impacted due to this emergency repair. Our team is prioritizing repair of these fibers. Connectivity should also be restored this evening for Waterford customers.

If you are still offline after 10pm, please report your outage: (877) 635-3423 or . If sending an email, please include your name and address so we can best assist. Thank you for your patience.

Sincerely,

The NEK Broadband Team

Filed Under: News

NEK Broadband Customer Outage Notification

August 26, 2024

Town excavators hit our fiber this morning while trying to repair the damage on Shadow Lake Road in Waterford. As a result, the fiber connection was severed to the Lyndon and Sutton cabinets. Repair crews are being coordinated. 

We will update as soon as we have more information. 

Sincerely, 

The NEK Broadband Team

Filed Under: News, Uncategorized

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NEK Broadband and CVFiber Celebrate Growth With Launch of Budget-Friendly $59 Fiber Internet Plan

May 11, 2026

For Immediate Release, May 11, 2026 Media Contact:Julia Vallera, Director of Marketing, … read more about NEK Broadband and CVFiber Celebrate Growth With Launch of Budget-Friendly $59 Fiber Internet Plan

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P.O. Box 4012
St. Johnsbury, Vermont 05819

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