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NEK Broadband

The Internet You Need ~ Built by Your Community

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My Account

Thank you for choosing NEK Broadband as your local, community-based, high-speed internet provider. We hope that you are enjoying your fiber internet service and all the benefits it brings. We appreciate the opportunity to serve you!

PAY ONLINE OR BY PHONE

To view your account, make a one-time payment, or register for a SmartHub account Online, click to be taken to our PAY MY BILL page. To access your account information by phone, simply dial 844.952.2404.

AFFORABLE CONNECTIVITY PROGRAM (ACP)

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that helps eligible households afford the broadband they need for work, school, healthcare and more. The benefit provides a discount of up to $30 per month towards internet service.

To learn more about the Affordable Connectivity Program, visit our Affordability page.

Have Questions? We’re Here to Help!

Customer Service or Billing Questions

Call 877.NEK-FIBE(R)  or 877.635.3423
Customer Service is available Monday-Friday, 8 a.m. – 5 p.m.  

Technical Support
Call 877.NEK-FIBE(R)  or 877.635.3423
 

Local Technical Support is available Monday – Friday, 8 a.m. – 5 p.m.  
After-hours Support is available 24 hours a day on weekends and holidays.

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Announcements

Request for Proposal: RFP NEK 2023-06

August 24, 2023

Fiber Distribution Construction Please contact us at  . for bid sheets, maps, etc. … read more about Request for Proposal: RFP NEK 2023-06

Express Your Support

June 15, 2023

In the next week, the state operated Vermont Community Broadband Board (VCBB) is seeking public input to guide how they … read more about Express Your Support

Request for Proposal: Contracted IT Support Services 

May 18, 2023

Contracted IT Support Services  The purpose of this Request for Proposal (RFP) is to solicit proposals from … read more about Request for Proposal: Contracted IT Support Services 

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P.O. Box 4012
St. Johnsbury, Vermont 05819

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Partial funding for development of this website made possible by a Rural Business Development Grant through the Northern Community Investment Corporation from USDA Rural Development.



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