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The Internet You Need ~ Built by Your Community

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NEK Broadband Customer Outage Notification

July 31, 2024

We have an outage affecting approximately 125 customers in the Lyndon, Sutton, Wheelock, Kirby, St. J, and Danville areas, as well as small parts of Walden, Burke and Concord that began at 9 am today. Yesterday’s torrential rains devastated the area with homes and roads being washed away and literally into the backbone of our fiber network. Today’s emergency cleanup and excavation work is impacting fiber service. Our crews are working to determine solutions as the infrastructure (poles) itself is no longer in place.

We are diligently working on getting service back up and running as quickly as possible – however the area has suffered major damage and we do not currently know the restoration time. Our website and social media will be updated as progress is made. Potentially impacted customers will also receive email notifications with updates. We appreciate your patience and understanding.

HERE is a link to the area where the fiber has been cut. 

Sincerely,

The NEK Broadband Team

Filed Under: News, Uncategorized

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Announcements

NATIONAL LEADERS LEARN FROM VERMONT’S RURAL BROADBAND STRATEGIES 

May 20, 2025

For Immediate Release May 20, 2025 Contact:  Ellie de Villiers, Executive Director, Maple Broadband (802) … read more about NATIONAL LEADERS LEARN FROM VERMONT’S RURAL BROADBAND STRATEGIES 

Additional $8 Million Available for Vermont’s Broadband Buildout

November 21, 2024

Funds Added as VCBB Completes Distribution of Nearly $245M from ARPA  Montpelier, Vermont – Vermont Community … read more about Additional $8 Million Available for Vermont’s Broadband Buildout

NEK Broadband Receives a USDA Community Connect Grant for Groton as it Launches its USDA ReConnect Grant across 25 towns

October 31, 2024

Island Pond, VT – NEK Community Broadband dba NEKCV, a communications union district in northeast and central Vermont … read more about NEK Broadband Receives a USDA Community Connect Grant for Groton as it Launches its USDA ReConnect Grant across 25 towns

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P.O. Box 4012
St. Johnsbury, Vermont 05819

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Partial funding for development of this website made possible by a Rural Business Development Grant through the Northern Community Investment Corporation from USDA Rural Development.



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