Customer Service

Have Questions? We’re Here to Help!

Customer Service or Billing Questions

Call 877.NEK-FIBE(R)  or 877.635.3423

Customer Service is available Monday-Friday, 8 a.m. – 5 p.m.  

Technical Support
Call 877.NEK-FIBE(R)  or 877.635.3423

Local Technical Support is available Monday – Friday, 8 a.m. – 5 p.m.  
After-hours Support is available 24 hours a day on weekends and holidays.