NEK Broadband is looking for a highly organized and experienced Field Service & Workforce Development Manager. We’re a small company of fewer than 20 employees, which means there’s lots of room for growth and learning. Here at NEK Broadband, we’re committed to creating an inclusive culture where all employees feel welcomed and valued.
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NEK Broadband Customer Outage Notification
Town excavators hit our fiber this morning while trying to repair the damage on Shadow Lake Road in Waterford. As a result, the fiber connection was severed to the Lyndon and Sutton cabinets. Repair crews are being coordinated.
We will update as soon as we have more information.
Sincerely,
The NEK Broadband Team
NEK Broadband and CVFiber Merge
Effective August 16, 2024, NEK Broadband & CVFiber have united resources, expertise, and a shared commitment to deliver exceptional high-speed internet services to our 71 communities. Working together, we will be better able to support economic growth, community development, and digital equity across the Northeast Kingdom and Central Vermont.
Read the announcement here.
Request for Proposal: RFP NEK 2024-08
Environmental Review
Please contact us at . for bid sheets, maps, etc. Maps are available to those who have returned a signed confidentiality agreement.
RFP: NEKB Environmental Review
Deadlines:
Questions Due: 8/15/24
Answers Due by 8/19/24
Proposal Submission Deadline: 8/22/24
NEK Broadband Customer Outage Notification (PM edition)
With some utility poles set, we are in the process of putting in temporary connections through a stretch on Severance Hill Road in Lyndonville. This will help bring light back to the Lyndon and Sutton cabinets to bring service back to the majority of impacted customers.
With the immediate weather condition changing to heavy rain with thunderstorm activity and a high volume of heavy equipment delivering material to the site, restoration progress will continue tomorrow morning. We anticipate that service will be restored for many by around noon tomorrow.
A handful of customers on nearby distribution lines will take a longer period of time to restore as we wait for additional infrastructure to be built back to attach our fiber.
Thank you for your patience. Please stay safe as we help neighbors help neighbors.
Sincerely,
The NEK Broadband team
NEK Broadband Customer Outage Notification
We have an outage affecting approximately 125 customers in the Lyndon, Sutton, Wheelock, Kirby, St. J, and Danville areas, as well as small parts of Walden, Burke and Concord that began at 9 am today. Yesterday’s torrential rains devastated the area with homes and roads being washed away and literally into the backbone of our fiber network. Today’s emergency cleanup and excavation work is impacting fiber service. Our crews are working to determine solutions as the infrastructure (poles) itself is no longer in place.
We are diligently working on getting service back up and running as quickly as possible – however the area has suffered major damage and we do not currently know the restoration time. Our website and social media will be updated as progress is made. Potentially impacted customers will also receive email notifications with updates. We appreciate your patience and understanding.
HERE is a link to the area where the fiber has been cut.
Sincerely,
The NEK Broadband Team