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Olivia Kantyka

CVFiber Announces 500th Customer Connected

September 30, 2024

For immediate release, September 27, 2024

CVFiber reached a milestone yesterday as their 500th customer was connected to fiber-optic high-speed internet in the town of Worcester. Since the ribbon cutting ceremony celebrating their first customer, CVFiber has achieved a huge accomplishment of bringing service to 500 homes and businesses in one year. The focus of their mission is on locations that currently only have access to slow internet or no access at all. 

The 500th customers, Karen and Brian Wiseman, owners of Peaceful Harvest Mushrooms, LLC, expressed their appreciation, “As a small business, we have been struggling for years with unbelievably slow internet that we paid a whole lot of money to an enormous corporation every month. What we really need is high-speed, high-quality internet at an affordable price. The fact that CVFiber is a local enterprise and keeps more of our dollars in Vermont makes it even better. A big thank you.”  

CVFiber connects with communities in ways other internet businesses aren’t known for. On June 20th, a reception was held in Worcester to provide a forum for residents’ questions about fiber optic technology, the installation process and whatever else was on their minds. “Getting to know our customers personally this way helps us understand their needs better,” says Christa Shute, executive director.

Allen Gilbert, who is the board representative for Worcester, has found that with more people connected to high-speed internet in town, even local meetings have benefited. He reports, “For young families with children in our school, parents find it easier to be involved because meetings can be offered online and they don’t have to leave the house.” 

Currently site surveys and installations are continuing apace in parts of Calais, East Montpelier, Middlesex, Worcester, and Woodbury. To find out if any specific location has access, go to cvfiber.net. 

About CVFiber: As a community-owned and operated Internet service provider, CVFiber is serving its 20 Central Vermont communities with a unified goal to provide fast, reliable, and world-class internet to every Vermonter within its member towns.  In partnership with Waitsfield & Champlain Valley Telecom, which operates the network and interacts with its customers, CVFiber is equipped to meet the growing needs of Vermonters as it expands into new district zones. CVFiber covers the twenty towns of Barre City, Barre Town, Berlin, Cabot, Calais, Duxbury, East Montpelier, Middlesex, Marshfield, Montpelier, Moretown, Northfield, Orange, Plainfield, Roxbury, Washington, Waterbury, Williamstown, Woodbury, and Worcester. CVFiber is part of NEKCV a communications union district covering the CVFiber towns and the 51 towns of NEK Broadband.  Learn more at CVFiber’s website.  

Filed Under: News, Press Releases

Customer Maintenance Notification

September 6, 2024

We’ll be performing some brief maintenance on our systems throughout next week between the hours of 2:00 AM – 6:00 AM EDT. This maintenance is expected to last approximately 10 minutes while the system reboots.

During this time, you may experience a short interruption in service if you are a NEK Broadband customer. We apologize for any inconvenience this may cause. Our team will be working diligently to minimize downtime.

After the maintenance has been completed customers may need to power cycle local equipment to get back online. Unplug the power cord to your equipment including any routers you may use. Allow it to power down for a full 30 seconds before plugging it back in. The unit will then reboot and should be ready to use again within 2-3 minutes. 

We appreciate your understanding.

Sincerely,

The NEK Broadband Team

Filed Under: News

Peacham Cafe Celebrates Becoming NEK Broadband’s 500th Customer

August 30, 2024

DANVILLE – A dream has come true for the little Cafe in the center of the village of Peacham. The new WiFi provided through NEK Broadband provides access to high-speed internet for customers and for those who don’t yet have it available at their home. 

According to Cafe board member, Betsy McKay, “This Cafe exists because of community support to renovate the space. In addition, Friends of the Cafe supports it annually to keep the rent low, as well as pay monthly bills such as electricity, phone and internet. We are pleased to collaborate with NEK Broadband to provide reliable internet in our community space.”

The parallels between the community focus of the Peacham Cafe and NEK Broadband are strong. Every town in the Kingdom has a community representative on the Board of Governors. Ideas are discussed and decisions made, not just by staff, but by board members, as well.  

For NEK Broadband, reaching this milestone of 500 customers in August, after the 400th customer came online in July, represents more than just numbers. It is a sign that the idea of Communication Union Districts in Vermont works. We’ve moved far beyond the initial planning stages begun a few short years ago. The organization is successfully partnering with the Vermont companies hanging the fiber-optic lines on utility poles and installing the routers in homes. We’ve also set up the business systems to make sign-up and billing easy to understand.

Expansion will continue through the fall and winter months, as usual. The next few years will see many, many more people throughout the Kingdom connected to the educational, business, information, and fun resources they need. Additional funding sources for the expansion of the network are available and actively being applied for. The warehouse lot is packed with reels of fiber-optic line ready to be hung on utility poles. There are hundreds and hundreds of miles left to build and all the pieces are in place to succeed.

The place to find out whether service is already available at your location is get.nekbroadband.org. 

Filed Under: Press Releases

NEK Broadband Customer Outage Notification

August 26, 2024

Town excavators hit our fiber this morning while trying to repair the damage on Shadow Lake Road in Waterford. As a result, the fiber connection was severed to the Lyndon and Sutton cabinets. Repair crews are being coordinated. 

We will update as soon as we have more information. 

Sincerely, 

The NEK Broadband Team

Filed Under: News, Uncategorized

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Announcements

Additional $8 Million Available for Vermont’s Broadband Buildout

November 21, 2024

Funds Added as VCBB Completes Distribution of Nearly $245M from ARPA  Montpelier, Vermont – Vermont Community … read more about Additional $8 Million Available for Vermont’s Broadband Buildout

NEK Broadband Receives a USDA Community Connect Grant for Groton as it Launches its USDA ReConnect Grant across 25 towns

October 31, 2024

Island Pond, VT – NEK Community Broadband dba NEKCV, a communications union district in northeast and central Vermont … read more about NEK Broadband Receives a USDA Community Connect Grant for Groton as it Launches its USDA ReConnect Grant across 25 towns

CVFiber Announces 500th Customer Connected

September 30, 2024

For immediate release, September 27, 2024 CVFiber reached a milestone yesterday as their 500th customer was connected … read more about CVFiber Announces 500th Customer Connected

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P.O. Box 4012
St. Johnsbury, Vermont 05819

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