NEK Broadband

The Internet You Need ~ Built by Your Community

Press Releases

Peacham Cafe Celebrates Becoming NEK Broadband’s 500th Customer

DANVILLE – A dream has come true for the little Cafe in the center of the village of Peacham. The new WiFi provided through NEK Broadband provides access to high-speed internet for customers and for those who don’t yet have it available at their home. 

According to Cafe board member, Betsy McKay, “This Cafe exists because of community support to renovate the space. In addition, Friends of the Cafe supports it annually to keep the rent low, as well as pay monthly bills such as electricity, phone and internet. We are pleased to collaborate with NEK Broadband to provide reliable internet in our community space.”

The parallels between the community focus of the Peacham Cafe and NEK Broadband are strong. Every town in the Kingdom has a community representative on the Board of Governors. Ideas are discussed and decisions made, not just by staff, but by board members, as well.  

For NEK Broadband, reaching this milestone of 500 customers in August, after the 400th customer came online in July, represents more than just numbers. It is a sign that the idea of Communication Union Districts in Vermont works. We’ve moved far beyond the initial planning stages begun a few short years ago. The organization is successfully partnering with the Vermont companies hanging the fiber-optic lines on utility poles and installing the routers in homes. We’ve also set up the business systems to make sign-up and billing easy to understand.

Expansion will continue through the fall and winter months, as usual. The next few years will see many, many more people throughout the Kingdom connected to the educational, business, information, and fun resources they need. Additional funding sources for the expansion of the network are available and actively being applied for. The warehouse lot is packed with reels of fiber-optic line ready to be hung on utility poles. There are hundreds and hundreds of miles left to build and all the pieces are in place to succeed.

The place to find out whether service is already available at your location is get.nekbroadband.org. 

Community-based Broadband Providers Propose Merger to Expand Access to High-speed Internet

June 1, 2024 – NEK Broadband and CVFiber announce a preliminary plan to join the two Communications Union Districts (CUDs) under 30 V.S.A 3052a, a recent addition to the law under S.199. The proposed merger would unite resources, experience, expertise, and a shared commitment to deliver exceptional high-speed internet services to their collective 71 communities. Working together, they will be better able to support digital equity, economic growth, and community development across the Northeast Kingdom and Central Vermont.

Working more collaboratively allows the CUDs to leverage infrastructure investments effectively, accelerate the deployment of proven and reliable technologies, and optimize operational efficiencies. This will significantly add to the ongoing capacity to fulfill the combined mission to ensure that every resident and business has access to reliable high-speed internet. 

Specifically, NEK Broadband and CVFiber propose to work together under the new business name, Northeast Central Broadband. The service plans, customer service, and pricing for both CVFiber and NEK Broadband areas will not change for the foreseeable future. Their respective financial, operations, and communications professionals will share skill sets. An additional benefit will be collaboration for grant applications that often benefit from a larger service area.

During this process, the CUDs are committed to providing transparent communications to keep customers, partners, and communities informed every step of the way. 

Public Comment Period 

  • Copies of the Preliminary Merger Plan (the “Plan”) were distributed to the legislative bodies of NEK Broadband’s and CVFiber’s respective municipalities on June 1st.  Both CUDs will arrange for notice of the July 16th public hearing by distributing such notice to their member municipalities, publicly posting such notice, and publishing notice in local newspapers and other paid media. These notices will be made no later than three days before the public hearing. 
  • NEK Broadband and CVFiber will each hold a public hearing on the Plan. Public hearings will be scheduled by each CUD for July 16, 2024. 

Final Merger Plan Decision

  • NEK Broadband and CVFiber will schedule Governing Board votes on the Final Merger Plan no less than 30 days after the public hearing. Governing Board votes for the Final Merger Plan decision are scheduled by each CUD for August 15, 2024. 

For more information, please visit our website: nekbroadband.org/about-us/public-documents/

Direct inquiries can be sent to:

About NEK Broadband: NEK Broadband is a community-driven organization working to ensure every resident in the Northeast Kingdom of Vermont has access to high-speed internet. Access to high-speed internet is central to creating greater economic prosperity and educational opportunities for today’s residents and for future generations. NEK Broadband is a Communications Union District (CUD) representing every town in Caledonia, Essex, and Orleans counties, plus Wolcott in Lamoille county. With a commitment to reliability and community development, NEK Broadband strives to make a positive impact on the lives of those we serve. www.nekbroadband.org

About CVFiber: As a community-owned and operated Internet service provider, CVFiber is serving its 20 Central Vermont communities with a unified goal to provide fast, reliable, and world-class Internet to every Vermonter within its member towns.  In partnership with Waitsfield & Champlain Valley Telecom, which operates the network and interacts with its customers, CVFiber is equipped to meet the growing needs of Vermonters as it expands into new district zones. Twenty communities are a part of the CVFiber district: Barre City, Barre Town, Berlin, Cabot, Calais, Duxbury, East Montpelier, Middlesex, Marshfield, Montpelier, Moretown, Northfield, Orange, Plainfield, Roxbury, Washington, Waterbury, Williamstown, Woodbury, and Worcester. Learn more at CVFiber’s website.  

NEK Broadband and North Country Career Center Launch New Job Training Program

Newport, VT– April 3rd, 2024 – In a joint venture to develop needed skilled workers,
NEK Broadband and North Country Career Center have created a training program for
Broadband Network Technicians beginning May 8,2024. As NEK Broadband expands
its new fiber optic internet network, technical job openings already exist.
The three-week course will include basic rigging, fiber optics essentials, bucket truck
operations, pole climbing, OSHA training, first aid with CPR and AED, flagging,
leadership and communication. The program is designed to impart both technical skills
and soft skills, ensuring participants are well-prepared to succeed. In Vermont, the
majority of Fiber Optic Technician salaries currently range between $22.98/hour to
$33.46 and often include additional benefits.

To learn about a career in the network construction industry, please attend the
information night, April 17th, 6:00 pm to 7:30 pm at: North Country Career Center, 209
Veterans Avenue, Newport, Vermont. The fee for the course can be discussed as well as
potential for full financial support. You can learn more and register for the April event
at: https://nc3.ncsuvt.org/adult-courses/broadband-network-construction-technician-training
This strategic partnership between two important Northeast Kingdom organizations
represents a significant step forward toward economic prosperity for the region. The
lack of reliable high-speed internet in underserved areas has created a digital divide
between those who can access education and online work opportunities and those who
can’t.

“We are thrilled to launch this new initiative, which embodies our unwavering
commitment to empowering individuals and strengthening communities. By providing
access to high-quality training, mentorship, and current employment opportunities, we
believe we can help provide a way for people to stay in the Kingdom as they find work
that pays a living wage,” said Christa Shute, NEK Broadband’s Executive Director.
Chris Damato, Assistant Director for Adult Technical Education at North Country
Career Center, points out the need for this training, “There is so much opportunity, both
in the short term with network construction, as well as the long term with ongoing
network maintenance and customer service. Any time there is a power outage, there
may be a broadband outage and similar to electrical line workers, broadband network
technicians will be out there to restore service to folks who rely on the internet for their
livelihood.”

Other opportunities at North Country Career Center can be found at
https://nc3.ncsuvt.org/home, or contact Chris Damato at 802-334-5469 X3305

About NEK Broadband

NEK Broadband is a community-driven organization working to ensure every resident
in the Northeast Kingdom of Vermont has access to high-speed internet. Affordable
internet is central to creating greater economic prosperity and educational opportunities
for today’s residents and for future generations. NEK Broadband is a Communications
Union District (CUD) representing every town in Caledonia, Essex, and Orleans
counties, plus Wolcott in Lamoille county.
Visit our website to learn more about the career opportunities we offer.
www.nekbroadband.org/careers/

200th Customer Connected at the Alden Balch Memorial Library in Lunenburg, VT

NEK Broadband, providing internet built by a community based not-for-profit organization, is excited to announce a significant milestone with the acquisition of its 200th customer, the Alden Balch Memorial Library in Lunenburg, VT.

To mark this momentous occasion, NEK Broadband celebrated with the Lunenburg residents at the library on February 1st at 9:30 am. The event was held to express gratitude to other new customers in town and provided an opportunity for NEK Broadband to connect with community members.

Debbie Thomas, the librarian, expressed it this way, “This will be life-changing for Lunenburg residents for us to be able to offer high-speed reliable internet to the whole community.”

Christa Shute, CEO of NEK Broadband, expressed her own enthusiasm, “Reaching our 200th customer is a testament to the hard work and dedication of our team, as well as the trust our customers place in us. We are thrilled to celebrate this milestone and look forward to providing exceptional broadband for years to come.”

Since 2021, NEK Broadband has been building a new high-speed fiber optic internet network with a commitment to excellence and customer satisfaction. 

NEK Broadband Joined Senator Welch as He Unveiled a Bill to Extend the Affordable Connectivity Program  for Internet Service

NEK Broadband, a leading provider of high-speed internet service in the Northeast Kingdom, joined Senator Welch (D-VT), a co-sponsor of the  ‘Affordable Connectivity Program Extension Act of 2024’, and others in support of this bill.

The extension would provide $7 billion for the Affordable Connectivity Program. This effort is pivotal  to ensure affordable and reliable internet access is accessible to all. Without congressional intervention, the ACP’s current budget will be exhausted by the end of April amid rising demand for benefits.

The Affordable Connectivity Program (ACP), championed by Senator Welch, is an urgent initiative designed to make broadband services more affordable for low-income households. NEK Broadband recognizes the importance of connectivity in today’s digital age and is committed to supporting this program to enhance accessibility to the internet for under-served communities.

“Access to affordable and reliable internet is crucial for education, telemedicine, job opportunities, and overall community development. By working together, we aim to make a meaningful impact in closing the digital divide and ensuring that everyone has the opportunity to thrive in the digital era,” said Christa Shute, CEO of NEK Broadband. “As the most rural Communications Union District in Vermont, including three of the four counties with the lowest per capita income” noted Shute, “reducing the cost of maintaining internet service is vital. This important act to extend the Affordable Connectivity Program will provide time to create more lasting solutions.”

“The ACP is critical for rural Vermont. Losing it would leave these Vermonters in digital darkness. These areas are not served today because it is too expensive, and existing providers would lose money. The cost to serve these rural areas is five times what it costs to serve existing areas. These areas also have significantly higher numbers of low-income families,” according to Christine Hallquist, Executive Director of the Vermont Community Broadband Board.

“Access to high-speed internet isn’t a luxury, it’s a necessity. And staying connected has never been more important, especially for rural communities here in Vermont,” said Sen. Welch. “It was great to speak with broadband leaders and community action agencies that have played a crucial role helping families take advantage of the Affordable Connectivity Program about the importance of extending this program, which has made broadband affordable for more than 25,000 Vermont households in just two years. We are grateful for the support and dedication of these agencies and leaders in helping Vermont families access high-speed internet. Folks in Vermont and across the country rely on a strong internet connection every day, and now they’re relying on Congress to pass the Affordable Connectivity Program Extension Act.” 

This collaboration exemplifies the power of public-private partnerships in addressing critical issues such as digital inclusion. NEK Broadband looks forward to working closely with Senator Welch and other stakeholders to create meaningful and lasting impacts on the communities it serves.

NEK Broadband Is Expanding Service to Over 700 Addresses in Parts of Seven Towns

NEK Broadband announced today that it has added its fiber optic internet service to parts of Danville, Kirby, Lyndon, St. Johnsbury, Walden and Wheelock. More than 700 new addresses are part of this latest expansion to underserved communities in the Northeast Kingdom, bringing the total addresses with service to over 2,100. New service has already begun in some towns and will continue to expand over the next few weeks. Local residents can find out if they are part of this expansion by going to https://get.nekbroadband.org/. Residents who do not have access can also pre-order service there.

High-speed internet via NEK Broadband is carried through fiber optic cable with speed levels from 50Mbps to a Gigabyte. There are no data caps and uploading is as fast as downloading. 

“Getting NEK Broadband was a real game changer for me and my life,” said Leann from Concord. “As a nurse, sometimes I need to do correspondence for my work at home. Before, I often had to go all the way to Littleton to get a secure connection – it was a nightmare. Now, with the reliability and speed of NEK Broadband’s internet service, I can stay home and do it. The best part was how seamless and amazing the installation was. The crew members were so kind and made sure all my questions were answered.”

“We’re so pleased to end 2023 by giving more residents of the NEK access to high-speed internet,” said Christa Shute, NEK Broadband’s Executive Director. “We plan to bring even more residents online in early 2024.”

Additional new service will be available in early 2024 to addresses in parts of the following towns:

  • Barnet
  • Burke
  • Concord
  • Danville
  • East Haven
  • Groton
  • Hardwick
  • Lunenburg
  • Lyndon
  • Peacham
  • Ryegate
  • Sutton
  • Walden
  • Waterford

People in NEK Broadband’s service area who would like to be notified when they will have access can sign up for updates at https://get.nekbroadband.org/.

These newly launched areas have been funded by federal grants through the Vermont Community Broadband Board.

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About NEK Broadband

NEK Broadband is a Communications Union District (CUD) representing every town in Caledonia, Essex, and Orleans counties, plus Wolcott in Lamoille County. We are a community-driven organization building public infrastructure to help ensure that every address that has existing electric utility service will have access to high-speed broadband service. As a municipality, we are a non-profit, so revenue from customers will go towards building and repairing infrastructure and increasing affordability for our residents.